Managed IT support
A helpdesk your staff can call, plus monitoring, updates and on-site visits when they’re needed. One monthly fee.
Microsoft 365 and IT support for growing businesses
We look after your devices, accounts and security day to day for businesses across London, Essex and Kent, so problems get fixed before your team notices them.
- Based in Essex, on site when needed
- Microsoft-native tools, no lock-in
- Fixed quotes for projects
Your IT health summary
Example client, checked daily
- Device updates 48 of 48 laptops and desktops up to date Healthy
- Multi-factor sign-in Required for all 32 staff accounts Healthy
- Microsoft 365 backup Email, OneDrive and SharePoint, verified overnight Healthy
- Email spoofing protection SPF, DKIM and DMARC configured Healthy
- Licences 3 unused seats you’re paying for Review
This is what we keep an eye on for every managed client.
What we look after
We specialise in Microsoft’s business cloud: the accounts, devices and security that most small firms now run on.
Microsoft 365
Moves from Google Workspace, old Exchange servers or basic email hosting, without losing access during the switch.
Device management
New laptops that set themselves up on first sign-in, stay encrypted and can be wiped remotely if lost.
Identity and access
Multi-factor sign-in, access rules by device and location, and leavers locked out the day they go.
Cyber Essentials
We close the gaps and get you through certification, often a condition of public sector and larger contracts.
Microsoft Azure
Virtual machines, storage and hybrid setups built, secured and run for you, with costs kept in check.
Also available: office networking and Wi-Fi, cloud phone systems, hardware repair, and business web applications. See all services
What you can expect from us
- Fast first response
- We aim to respond to critical issues within 15 minutes during support hours.
- Cover when it matters
- Managed support contracts include emergency cover outside normal hours.
- Plain answers
- Clear explanations, written scopes and recommendations you can act on.
- Nothing held hostage
- We build on your own Microsoft licences. If you leave, everything stays yours.
Three ways to work with us
Every business is set up differently, so we price around your users, devices and goals rather than fixed bundles.
Fully managed IT
Monthly contract
We run your IT day to day: helpdesk, device updates, user setup and leavers, and server administration.
Projects
Fixed-price quote
One-off work such as a Microsoft 365 migration, an Intune rollout or an office network refresh.
Security review
Scoped assessment
A check of your Microsoft 365 security settings, sign-in policies and backups, with a prioritised fix list.
Not sure where to start?
Book a free call. We’ll look at how your IT is set up today and tell you what we’d fix first.